Effective Date: July 9, 2025
Fair Claim Help (operated by FairClaim Alliance LLC)
457 Nathan Dean Blvd, Ste 105-312
Dallas, GA 30132
📧 [email protected]

1. Introduction

Fair Claim Help (operated by FairClaim Alliance LLC) (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our website, intake forms, or services.
By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect personal information that you voluntarily provide when you:

Submit a claim review

Purchase a certified diminished value (DV) report

Communicate with our team

Subscribe to SMS or email updates

Participate in referral, intake, or legal support programs

This may include:

Name, email address, and phone number

Vehicle and accident details

Insurance claim and policy data

Repair invoice documentation

Payment and billing information

3. How We Use Your Information

We use your information to:

Review your case and assess eligibility

Deliver certified DV appraisals

Process payments and services

Communicate via SMS/email

Refer you to licensed professionals

Improve our services

We do not sell your personal information to unrelated third parties.

4. Communication Consent

By submitting your contact information, you consent to receive communications via email, SMS, or phone, including updates and promotions.
You may opt out at any time by replying STOP to SMS or unsubscribing via email.

5. Cookies and Tracking

We may use cookies, pixels, and analytics tools (e.g. Facebook Pixel, Google Analytics) to track engagement and improve user experience.
You may disable cookies in your browser settings.

6. Lead Sharing with Verified Professionals

We may share limited claim details with licensed professionals (e.g., appraisers, attorneys, or Public Adjusters) to help support your case.
You may opt out by request or by checking the opt-out box during submission (if available).

7. Payment Processing

Payments are securely processed via third-party providers like Stripe.
We do not store full credit card information on our servers.

8. Data Security

We maintain reasonable administrative, technical, and physical safeguards to protect your personal data. Access is restricted to authorized personnel.

9. Access, Correction, or Deletion

You may contact 📧 [email protected] to request access, correction, or deletion of your personal information.
We will respond in accordance with applicable law.

10. International Use

If you access our services outside the U.S., your data may be transferred to and stored in the U.S.
By using our site, you consent to this processing in line with GDPR principles.

11. Policy Updates

We may update this policy periodically. Continued use of our services after changes means you accept the latest version.

12. Third-Party Tools

We may embed or link to third-party tools (e.g., video players, forms, payment processors).
These tools operate under their own privacy policies.

13. Data Retention

We retain personal data only as long as needed for service delivery, legal obligations, or recordkeeping.
You may request deletion at any time.

14. Contact

Fair Claim Help (operated by FairClaim Alliance LLC)
457 Nathan Dean Blvd, Ste 105-312
Dallas, GA 30132
📧 [email protected]